Privacy Policy

Our Commitment to Protecting Your Privacy

We are dedicated to safeguarding the privacy of your personally identifiable information as our customer. We will take all reasonable precautions to prevent loss, misuse, or unauthorized access to your information.

In handling your personal information as a customer, we adhere to all legal obligations applicable to us.

Periodically, it may be necessary for us to revise and update our privacy policy. We retain the right to modify our privacy policy at any time without prior notice by updating this page. We recommend regularly familiarizing yourself with our policies and your rights before making any purchases to ensure you are informed of our most recent privacy policy.

Information We Collect From You

We and the third-party providers we engage may collect certain information from you when you visit our site or contact us. This includes:

  • Your name, email address, contact number, billing and delivery address.
  • Information about your device and browser.
  • Demographic details such as your location.
  • Your IP address.
  • Pages you visit on our site and products you view.
  • Cookies

We utilize browser cookies to identify you upon your return to our site after your initial visit. Cookies are small data pieces stored on your computer’s browser, created when you use your browser to visit a website utilizing cookies to track your interactions within the site. Cookies are beneficial for subsequent visits to a site as they remember your login, preferences, and other personalized functions.

We use cookies for measuring website traffic, on-site behaviour for marketing purposes, and to enhance your on-site experience. You can disable this feature on your browser at any time if you prefer not to have your website activity identified, though this may limit your access to some features on our site.

Our Use of Your Information

We do not sell or distribute your information to third parties unless we have your explicit consent or are legally required to do so. The information we collect from you is utilized for the following purposes:

  • Processing, fulfilling, and delivering orders.
  • Responding to inquiries submitted through customer service channels.
  • Sending email correspondence via newsletters (if opted into).
  • Business analysis, reporting, and market research.
  • Enhancing our products and services.

We collaborate with third parties to manage payments, advertising, marketing, and email marketing. Some of your personal information may be processed by these third parties on our behalf. By opting into receiving communications from us or placing orders through our platforms, you acknowledge reading and consenting to our privacy policy and terms, including the use and storage of your information as outlined.

Further, by subscribing to our database and providing personal information, you consent to our use of your details, including name, email address, and phone number, for marketing purposes. This includes sending correspondence such as newsletters, competitions, and promotions via email, SMS, social media, and postal mail.

Opting Out

You have the option to opt out of receiving opt-in communications from us at any time. To unsubscribe, click the ‘unsubscribe’; link at the bottom of every email we send you from our mailing list (excluding order-related or customer query emails). You can also opt out of our mobile marketing list by sending ‘STOP’; via SMS. To opt out of marketing displayed via social media platforms or search engines, adjust your settings to exclude marketing activity.

Additionally, we retain your data for as long as your account remains active or as required to provide you with services or by law.

Contacting Us

We prioritize the protection of your data and ensure strict adherence to internal processes, limiting access to your information as much as possible. Our website and its connection are secure.

If you believe any information we have is incorrect or have inquiries regarding our privacy policy or terms of use, please contact us promptly via email at

HELLO@HOMETOWNBEAUTY.CO.

Mobile Message Service Terms and Conditions

The Hometown Beauty mobile message service (“Service”) is operated by Hometown Beauty (“we” or “us”). Your use of the Service constitutes agreement to these terms and conditions (“Mobile Terms”). We reserve the right to modify or cancel the Service or any features without notice. You agree to any changes by continuing to use the Service after changes are implemented.

By consenting to Hometown Beauty’s SMS/text messaging service, you agree to receive recurring SMS/text messages from us through your wireless provider to the mobile number you provided. Even if your number is on any state or federal Do Not Call list, you may receive messages. Texts may be sent using automatic telephone dialing systems or other technology.

Service-related messages may include updates, alerts, and information, while promotional messages may include promotions and specials. Your participation in this program is voluntary, and you are not required to sign up to make purchases. We do not charge for the Service, but you are responsible for all charges associated with text messaging imposed by your wireless provider. Message frequency varies, and message and data rates may apply. Check your mobile plan and contact your wireless provider for details.

You may opt out of the Service at any time by clicking the unsubscribe link in any text message to cancel. You will receive a one-time opt-out confirmation text message. No further messages will be sent unless initiated by you. If you have subscribed to other Hometown Beauty mobile message programs and wish to cancel, you must opt out separately from those programs.

We may change any short code or telephone number used to operate the Service at any time and will notify you of these changes. We are not liable for delayed or undelivered messages. You must provide a valid mobile number, and if you get a new mobile number, you must sign up again for the program.

You agree that we are not liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

For information on how we collect and use your personal information, refer to our Privacy Policy above.